Before You Contact
A stronger FAQ layer for customers who want to understand the service model first.
We use this page to reduce uncertainty before discovery, quotation and technical support planning.
Clear Scope
Common questions are answered in a way that clarifies discovery, installation and support scope.
Faster Decisions
This page is designed to remove hesitation before contact and shorten the evaluation process.
Support Discipline
Answers reflect a structured service model rather than a one-time product sale.
Find answers to common questions about our services and products.
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Yes, all the systems we have installed are mobile application supported. You can watch live and check past recordings from anywhere in the world.
thanks to an Uninterruptible Power Supply (UPS) to be integrated into the request, your system will continue to operate for a certain period of time even if the power is cut off.
Yes, you can set the alarm when your pets up to a certain weight are inside thanks to our “Pet Immune” detectors.
Our system notifies the environment with a siren and sends you instant notifications via the mobile application or call.
While the physical switchboard requires on-site hardware, the cloud switchboard operates over the internet. We often recommend our cloud solutions for free inter-branch calls and flexible structure.
It is usually caused by dish antenna misalignment, LNB failure, or cable poor quality. Our technical team can detect the problem in minutes with signal measuring devices.
Thanks to the manual disengagement mechanism in our systems, you can easily open the barrier with the switch in case of power outages.
Yes, we are able to integrate our license plate recognition software and cameras into most barrier systems with the appropriate infrastructure.
We eliminate blind spots and provide uninterrupted internet by installing Access Point or Mesh systems depending on the structure of your space.
In accordance with legal regulations and life safety, it is recommended that fire detection systems undergo periodic maintenance at least 2 times a year.
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